LAKE BUENA VISTA, Fla.
Smart City this week marks 20 years in business, celebrating the success of an innovative service model that has allowed the company to grow into a world leader in service-centered telecommunications.
Launched as a partnership to provide telecommunications services to the Houston Astrodome and nearby Astrohall, Smart City has evolved into a full-service telecom company serving convention centers worldwide and providing voice/data, Internet, Wi-Fi, DSL, co-location, Web hosting and managed network services to more than 10,000 businesses and residences in Central Florida, including the Orange County Convention Center and several major theme parks, resorts and hotels. The company was ranked by Florida Trend among the state’s 200 largest private firms in June 2004.
Smart City was founded on the belief that the high-tech take-it-or-leave-it world of telecommunications was ready for a dose of good old-fashioned hospitality. Combining the best of both worlds, Smart City offers state of the art technology, delivered by a staff that has been through Ritz-Carlton’s demanding five-star customer-service training. The results speak for themselves.
“Most people think of telecommunications as a commodity,” said CEO Martin A. Rubin. “The things that set Smart City apart are our service, responsiveness and willingness to work within our clients’ budgets and infrastructure to fashion creative communications solutions. We are definitely not a ‘one-size-fits all’ kind of company.”
Festivities kick off Sept. 24 with a Tex-Mex fiesta honoring the company’s oil-patch roots.